A few days ago Om Malik suggested that consumers don't need any more bandwidth. He made a couple of interesting claims about the new round of speed upgrades being offered by networks in the US (and being mirrored by adsl2+ rollouts in Europe). Does anyone really need 6Mb/s (or 30 Mb/s) at their house, or is it just a big ruse by the communications companies to rip off your money?
- "It costs the network operators a tiny bit more to offer more bandwidth, but they can sell higher speed connections for a premium price."
- "Can your eyes tell the difference between a web-page loading in one second or 0.27 seconds. I guess not. "
- "The real bandwidth question is when are we going to see an increase in the uplink speeds?"
The last issue is the only real one.
It is patently false that it only costs network operators a tiny bit to offer more bandwidth. Traditional ADSL networks top out at single-digit megabit downloads at reasonable distances. Fiber-coax cable networks with the original design cannot offer speeds more than a low-to-mid-single-digit speeds without upgrades. PON (Passive Optical Network) networks split bandwidth in a finite way based on the amount provisioned at the start and the amount delivered to the end site, and that's not even counting getting that fiber into the house or business, which is the real problem. The bottom line is this: yes, companies are deploying network that provision much more bandwidth to the end user, but those networks represent significant capital investment. The marginal cost per user for a speed bump might be minimal once the network is deployed, but the CAPEX to get there is a real bitch.
The second point is also blindingly false. Users may not tell the difference between a 1s download of a 1MB webpage and a 0.27s download of the same page. But why continue to think that looking at 1MB web pages is what users will do. The uses of the network expand to fill the capacity of the network.Recall the plan that Netflix had to deliver movies with little delay to your home across a broadband connection. Instead of using the US Postal Service, they would use your Internet connection to deliver the mail. This plan appears to have been shelved by a combination of rights issues with content providers and the brutal competition with Blockbuster, but something like it (from Netflix or someone else) will come back. When it does, the holy grail is going to be to deliver someone a movie fast enough that they don't have to wait (long) to watch it. 1 Mb/s won't be anywhere near enough for that. Plus users want to transfer content to other devices: Sony PSPs, ipods, etc. You can't stream that from your home connection when you're driving down the street.
Malik is certainly right about the final point, though: access networks are not provisioning uplink capacity, core network capacity or peering capacity at anything near the rate that they're provisioning end-user capacity right now. There are some serious technical and cost problems in doing so (10Gb/s worth of access network ports is dramatically less expensive than a 10 Gb/s core network routed port--by about three or four orders of magnitude).
It will be interesting to see how long it takes for consumers who buy a 30Mb/s connection to complain about 1-3 Mb/s throughput to the things they care about when they care about them.

At the very least, I think providers should offer consumers the option to purchase more bandwidth (in either direction). They have tiered packages for all their cable channel offerings, why not for bandwidth as well? If they pass some of the expense on to consumers, then that might help them offer a premium value-added service which would differentiate their offerings from a competing provider, and hopefully provide an avenue for consumers to drive the demand for increased bandwidth.
An interesting idea. But I'm not sure that there's a consumer market for bandwidth. People seem to want a one-size-fits-all package and price. That could just be because until now the market has been relatively unsophisticated and that that is changing. Or it could be because Malik is right and there really isn't much of a real need/demand for higher port speeds.
Very helpful.. thanks for your website. Great research tool for me.
BTW some, not all Cable companies do offer bandwith upgrades. You usualy have to inquire about it though. The PTB ~ Powers That Be ~ do not recon that *anyone* would really notice nor use the extra bandwith. In my area my company ~ Comcast ~ base bandwith is 6 mg's. You can bounce it up to 8 mg's for a tidy $10. Most here in Management think no one would notice the speed.. I have it at home, and I do most diffantly notice and apreciate it. Thanks again for your article.
Dawn, who remembers the huge upgrade 14.4 bd was
Bandwidth upgrade packages are useful upto a certain point. With p2p filesharing it can ofcourse provide greatly increased download speeds. However, and this is a big however; it will very soon get to the point where you are no longer limited by your bandwidth speed. Instead, the bottleneck will occur with the upload speed of the hosting site. The question is, how far can we go before this presents a problem. Broadband packages expand at a rate far in excess of that of a web host datapipe speed. Only time will tell i suppose.
Dianne